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Elements and Performance Criteria

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

conduct needs analysis

conflict resolution

problem solving

project management

Required Knowledge

demographic and economic analysis techniques

emergency management concepts and principles

legislative and regulatory requirements relevant to risk management

problem solving and decision making techniques

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The development of selection criteria which are agreed to by stakeholders

Criteria for agreement are established by stakeholders

Consistency in performance

Candidates should be expected to present evidence from within a real environment

Context of and specific resources for assessment

Context of assessment

Evidence of competence in this unit should be collected from within a real environment

Specific resources for assessment

For the demonstration of competence in this unit it will be necessary to provide a real life environment

Underpinning knowledge may be assessed through written assignments project reports debriefings and action learning projects

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA Public Safety Training Package

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

Range Statement


The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Stakeholders may include	staff client groups members of the public community groups industry groups public and private sector organisations non-government organisations Members of Parliament
Policies and procedures may include	arrangements specified in legislation policies existing disaster plans agreements and standing operating procedures
Sources of community information may include	community information booklets local media local council local emergency service personnel
Existing and potential liaison networks	should be identified through comprehensive research of relevant agency documentation and community information
New networks	should be developed using a range of strategies selected to maximise response from relevant individuals and groups
Practical constraints may include	legal technical financial political and social considerations and current best practice
Risk evaluation criteria may be based on	technical economic legal social humanitarian other criteria determined by stakeholders
Liaison and communication structures may include	meetings letters facsimile electronic transmission of information small group or individual verbal communication
Strategies for accessing networks may include	advertising in local media preparing media releases initiating media interviews contacting individual organisations distributing pamphlets speaking at community functions
Communicating to promote understanding may include	using plain English (or appropriate community language) avoidance of technical terminology and jargon taking account of education levels literacy levels English language levels familiarity with technical terms may require use of interpreter or community liaison officer Positive relationships with stakeholders may be promoted by facilitating open communication and responding promptly to queries
Legislative, regulatory and organisational requirements may include	environmental acts safety standards local government regulations
Standards and guidelines are to include	Australian Standard AS/NZS 4360 Emergency Risk Management Guidelines 1999